FACTORS AFFECTING THE IMPROVEMENT OF BLIBLI.COM CUSTOMER LOYALTY. Holistic Journal of Management Research, [S. l.], v. 6, n. 1, p. 10–25, 2021. DOI: 10.33019/hjmr.v5i1.2095. Disponível em: https://www.holistic.ubb.ac.id/index.php/holistic/article/view/2095. Acesso em: 21 apr. 2026.